Privacy Policy

This Privacy Policy explains what personal data is collected when you use the Animal Market Ghana website or mobile application (“Animal Market Ghana,” “Website,” or “App”) and the services provided through it (together with the Website and the App, the “Service”), how such personal data will be used, and shared.

By using the Service, you promise us that (i) you have read, understood, and agreed to this Privacy Policy, and (ii) you are over 16 years of age (or have had your parent or guardian read and agree to this Privacy Policy for you). If you do not agree or you are unable to make this promise, you must not use the Service. In such a case, you must contact our support team via email to request the deletion of your account and data.

For purposes of this Privacy Policy, “process” in respect of personal data means to collect, store, and disclose to others.

Table of Contents

  1. Personal Data Controller
  2. Categories of Personal Data We Collect
  3. For What Purposes We Process Personal Data
  4. Authorized Requirements for Processing Your Personal Data
  5. Who We Share Your Personal Data With
  6. How You Can Exercise Your Privacy Rights
  7. Age Limitation
  8. Changes to This Privacy Policy
  9. Data Retention
  10. Contact Us

1. Personal Data Controller

Animal Market Ghana, a company registered in the Republic of Ghana, will be the controller of your personal data. If you have any questions about this Privacy Policy, please contact us via the contact information provided at the end of this policy.

2. Categories of Personal Data We Collect

We collect data you provide voluntarily and data collected automatically.

2.1 Data You Provide Voluntarily

You may be asked to provide information when registering for or using the Service. This includes:

  • First name, last name, phone number, email address, and date of birth (“Required Information”)
  • Address details, location, and access to photos or albums (when necessary)

To use certain features of the Service, you may need to provide the Required Information. Some features, such as chatting with other users, posting ads, or viewing contact details, may be unavailable without this data.

In communication with our Support Team, we may ask for additional information to fulfill your request, such as verifying your identity with an ID document.

When posting ads, you may include optional personal information (e.g., phone number, location). You acknowledge that any such data will be publicly available to other users.

2.2 Data Provided by Third Parties

When you log in using services such as Google, Facebook, or Apple, we may receive data such as your name, email, profile picture, and other account details. For more information, please review the privacy policies of these third-party providers.

2.3 Data We Collect Automatically

  • Device and Location Data: Includes IP address, time zone, language settings, device type, and operating system.
  • Usage Data: Information on how you interact with the Service, such as pages visited, ads viewed, and time spent on the Service.
  • Cookies: We use cookies and similar technologies to recognize you and enhance your experience. You can manage cookie preferences in your browser settings.

3. For What Purposes We Process Personal Data

We process your personal data to:

  1. Provide our Service seamlessly and address any errors or technical issues.
  2. Customize your experience by tailoring content and offers to your preferences.
  3. Manage your account and provide customer support.
  4. Communicate with you regarding your use of the Service (e.g., notifications, updates).
  5. Analyze user behavior to improve our Service.
  6. Send you marketing communications, including special offers.

4. Authorized Requirements for Processing Your Personal Data

We process your personal data based on the following legal grounds:

  • To fulfill our contractual obligations when providing the Service.
  • To comply with legal obligations.
  • To protect legitimate business interests, such as improving our Service or preventing fraud.
  • Based on your consent, where required by applicable laws.

5. Who We Share Your Personal Data With

We may share your personal data with:

  • Service Providers: Companies that provide hosting, analytics, marketing, or customer support services.
  • Other Users: When you post an ad or share contact information through the Service.
  • Authorities: When required by law or to protect legal rights.

6. How You Can Exercise Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw your consent where processing is based on your consent.
  • Object to the processing of your data for certain purposes.

To exercise these rights, contact us at the email address provided below.

7. Age Limitation

The Service is not directed to individuals under the age of 16. If you are aware of a child using our Service without parental consent, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website. Significant changes will be communicated via email or notifications within the Service.

9. Data Retention

We retain your personal data for as long as necessary to provide the Service or as required by applicable laws. When no longer needed, your data will be securely deleted or anonymized.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

By using Animal Market Ghana, you agree to this Privacy Policy. Thank you for trusting us to facilitate your transactions and interactions in the farm animal market!

Last Updated: December 16, 2024